Relationship-Focused Automotive Service Advisor

Maysville and Somerset Auto Repair; London (KY); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Income potential 40K–80K+

Loyal customer base

Supportive team environment

Long-term career growth

Job summary

Somerset Auto Repair is seeking a relationship-focused Service Advisor who enjoys meeting new people and building long-term connections with customers. This role emphasizes trust, clear communication, and helping clients feel confident in vehicle care.

The position rewards an outgoing, dependable professional who thrives on creating a positive customer experience and fostering repeat visits at our Somerset, KY shop.

Qualifications

• Friendly, outgoing personality and good communication with customers.
• Ability to build trust and long-term relationships with clients.
• Honest, dependable, and customer-focused. Automotive knowledge or service-advisor experience preferred.
• Strong organizational skills and teamwork.
• Must arrive at the shop by 7:30 AM and be reliable.

Responsibilities

• Greet customers and listen to their vehicle concerns.
• Build strong relationships and create trust with customers.
• Explain repairs and recommendations clearly and honestly.
• Prepare accurate repair estimates.
• Communicate with technicians about diagnostics.
• Keep customers informed throughout the repair process.
• Create a welcoming customer experience and encourage repeat visits.

Skills

Friendly personality

Strong communication

Relationship-building

Customer-focused

Automotive knowledge

Team-oriented

Punctual/morning arrival

Job description

Somerset Auto Repair is seeking a relationship-focused Service Advisor who enjoys meeting new people and building long-term connections with customers. This role emphasizes trust, clear communication, and helping clients feel confident in vehicle care.

The position rewards an outgoing, dependable professional who thrives on creating a positive customer experience and fostering repeat visits at our Somerset, KY shop.