Auto Service Advisor — Relationship Builder

Maysville and Somerset Auto Repair; Monticello (KY); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

40K–80K+ income potential

Established shop with loyal customer基地

Job summary

Somerset Auto Repair in Somerset, KY is seeking an automotive service advisor who focuses on building trust and long-term customer relationships. The role emphasizes friendly communication, accurate repair estimates, and clear explanations to help customers feel confident about vehicle care.

You will greet customers, listen to concerns, coordinate with technicians, keep customers informed throughout repairs, and strive to create a welcoming experience that encourages repeat visits.

Qualifications

• Strong communication and listening skills essential.
• Ability to explain vehicle needs clearly and honestly.
• Detail-oriented and able to build trust with customers.

Responsibilities

• Greet customers and listen to their vehicle concerns.
• Build strong relationships and create trust with customers.
• Explain vehicle needs and recommendations clearly.
• Prepare accurate repair estimates.
• Communicate with technicians regarding diagnostics.
• Keep customers informed throughout the repair process.
• Help create a welcoming customer experience.
• Encourage long-term relationships and repeat visits.

Skills

Relationship building

Communication

Customer service

Team orientation

Morning availability

Job description

Somerset Auto Repair in Somerset, KY is seeking an automotive service advisor who focuses on building trust and long-term customer relationships. The role emphasizes friendly communication, accurate repair estimates, and clear explanations to help customers feel confident about vehicle care.

You will greet customers, listen to concerns, coordinate with technicians, keep customers informed throughout repairs, and strive to create a welcoming experience that encourages repeat visits.