Relationship-Driven Universal Banker

First Reliance Bank; Mount Pleasant (SC); On-site; USD 38,000 - 58,000; Full time

Job summary

First Reliance Bank is seeking a Universal Banker for its Mt. Pleasant Office to establish and nurture relationships with customers, handling a range of banking transactions with accuracy and care.

The ideal candidate will have experience in banking processes, money management, and customer service to uphold the bank’s trusted community standing. The role emphasizes sales techniques to meet or exceed goals, customer-focused service, and collaboration with internal departments to resolve issues

Qualifications

• Associates Degree or equivalent education and related training.
• Two years of client sales and service experience (preferably in Banking).
• Cash-handling experience.
• Excellent communication, customer service, and time-management skills.
• Proficiency in basic computer applications, such as Microsoft Office.
• Ability to pass a background check.

Responsibilities

• Demonstrates superior sales techniques to uncover customer needs and match to the bank's products and services; sells a full range of consumer and business products/services such as deposit accounts, loans, credit cards, and safe deposit boxes to meet or exceed established sales goals to support overall sales objectives.
• Provides a variety of transactions for customers, including typical Consumer and Commercial transactions i.e., cashes checks and processes checking and savings account withdrawals and balancing duties, and other teller transactions, while seeking opportunities to develop customer relationships and identify sales opportunities; utilizes basic sales techniques to deepen existing customer/prospect relationships.
• Consistently markets a full range of consumer and small business banking services to existing and potential customers through proactive techniques such as lobby leadership, outbound telemarketing calls, marketing campaigns, or in banking center events.
• Effectively uses available resources for problem resolution, which may involve analysis of information received from Loan Processing, Deposit Operations, ATM, Reconcilement, Loss Management or Financial Intelligence Unit or other internal departments.

Skills

Sales experience

Customer service

Cash handling

Time management

Communication skills

Education

Associate degree or equivalent education

Tools

Microsoft Office

Job description

First Reliance Bank is seeking a Universal Banker for its Mt. Pleasant Office to establish and nurture relationships with customers, handling a range of banking transactions with accuracy and care.

The ideal candidate will have experience in banking processes, money management, and customer service to uphold the bank’s trusted community standing. The role emphasizes sales techniques to meet or exceed goals, customer-focused service, and collaboration with internal departments to resolve issues