Relationship Banker: Grow Client Relationships & Solutions

First Reliance; Lexington (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

First Reliance Bank in Lexington is seeking a Universal Banker to establish and nurture customer relationships at our Lexington Office. You will handle a range of consumer and small business transactions, promote bank products, and contribute to a friendly, efficient branch environment.

The role emphasizes sales alongside service, including deposits, loans, credit cards, and cash handling, with emphasis on accuracy, communication, and compliance.

Qualifications

• Associate's Degree or equivalent education and related training.
• Two years of client sales and service experience (preferably in Banking).
• Cash-handling experience.
• Excellent communication, customer service, and time-management skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to pass a background check.
• Strong dedication to accuracy and efficiency.

Responsibilities

• Demonstrates superior sales techniques to uncover customer needs and match to the bank's products and services; sells a full range of consumer and business products/services such as deposit accounts, loans, credit cards, and safe deposit boxes to meet or exceed established sales goals to support overall sales objectives.
• Provides a variety of transactions for customers, including typical Consumer and Commercial transactions i.e., cashes checks and processes checking and savings account withdrawals and balancing duties, and other teller transactions, while seeking opportunities to develop customer relationships and identify sales opportunities; utilizes basic sales techniques to deepen existing customer/prospect relationships.
• Consistently markets a full range of consumer and small business banking services to existing and potential customers through proactive techniques such as lobby leadership, outbound telemarketing calls, marketing campaigns, or in banking center events.
• Effectively uses available resources for problem resolution, which may involve analysis of information received from Loan Processing, Deposit Operations, ATM, Reconcilement, Loss Management or Financial Intelligence Unit or other internal departments.

Skills

Excellent communication

Customer service

Time-management

Sales skills

Cash handling

Education

Associate's Degree or equivalent

Tools

Microsoft Office

Job description

First Reliance Bank in Lexington is seeking a Universal Banker to establish and nurture customer relationships at our Lexington Office. You will handle a range of consumer and small business transactions, promote bank products, and contribute to a friendly, efficient branch environment.

The role emphasizes sales alongside service, including deposits, loans, credit cards, and cash handling, with emphasis on accuracy, communication, and compliance.