Relationship-Driven Universal Banker

Little Elm Chamber; Texas; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Quarterly Sales & Referral Incentives

Team Performance Rewards & Recognition

Job summary

PointBank is seeking a Universal Banker to help customers manage accounts, build relationships, and grow their financial knowledge within a community-focused environment.

You will open and service accounts, process teller transactions, and support daily branch operations while learning customers’ goals to recommend suitable products.

The role emphasizes teamwork, friendly service, accuracy in cash handling, and awareness of fraud prevention.

Qualifications

• Experience in banking services or teller roles.
• Customer service and cash handling experience.
• Strong communication skills.
• Attention to detail and accuracy.

Responsibilities

• Combine everyday banking service with relationship building, helping customers manage accounts and discover solutions that fit their needs.
• Provide friendly, efficient service and create a welcoming branch experience.
• Open and service accounts, process teller transactions, and support daily branch operations.
• Learn about customers’ financial goals and recommend appropriate products and services.
• Strengthen customer relationships through follow-up, proactive outreach, and referrals.
• Help customers recognize fraud and understand safe banking practices.
• Handle cash and transactions accurately while following bank policies and procedures

Skills

Banking experience

Customer service

Cash handling

Communication skills

Job description

PointBank is seeking a Universal Banker to help customers manage accounts, build relationships, and grow their financial knowledge within a community-focused environment.

You will open and service accounts, process teller transactions, and support daily branch operations while learning customers’ goals to recommend suitable products.

The role emphasizes teamwork, friendly service, accuracy in cash handling, and awareness of fraud prevention.