Relationship-Driven Teller & CSR – Personal Banking

Fsnb; Richmond (KY); On-site; USD 34,000 - 42,000; Full time

Job summary

First Southern National Bank in Kentucky is seeking a friendly Teller/CSR to be the bank's face-to-face representative, focusing on developing relationships, selling products, delivering exceptional customer service, and achieving performance goals. You will open deposit accounts, process transactions, and assist customers with inquiries in a community banking setting.

The role requires strong communication, accuracy, and initiative with an emphasis on reliability and teamwork in a local branch

Qualifications

• High school diploma or equivalent is required.
• Previous cash handling and customer service experience is preferred.
• Strong interpersonal communication and interaction skills are essential.
• Organized and detail-oriented with accurate data entry.
• Demonstrated aptitude for basic mathematical computation.
• Strong computer literacy and willingness to learn banking software.

Responsibilities

• Provide full-service teller transaction processing in accordance with policy and standards.
• Open new deposit accounts and grow existing relationships as directed.
• Listen to customer needs and offer First Southern products and services accordingly.
• Explain bank loan, deposit, and other product/service offerings to customers.
• Provide timely, helpful responses to customer requests and complaints.
• Prepare and submit timely and accurate reports as needed.
• Comply with all laws and banking regulations, as applicable.
• Other duties as assigned.

Skills

Interpersonal communication

Detail-oriented

Mathematical aptitude

Computer literacy

Education

High school diploma or equivalent

Job description

First Southern National Bank in Kentucky is seeking a friendly Teller/CSR to be the bank's face-to-face representative, focusing on developing relationships, selling products, delivering exceptional customer service, and achieving performance goals. You will open deposit accounts, process transactions, and assist customers with inquiries in a community banking setting.

The role requires strong communication, accuracy, and initiative with an emphasis on reliability and teamwork in a local branch