Relationship-Driven Bank Teller & CSR

1St Summit Bank; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

1ST SUMMIT BANK is seeking a Customer Service Representative to build financial relationships with customers. The role involves processing transactions, handling inquiries, and promoting bank services to meet customer needs.

Ideal candidates should have strong communication and organizational skills, along with 1-3 years of customer service experience. This position offers a chance to make a significant impact on customer satisfaction and branch performance.

Qualifications

• Excellent verbal and written communication skills.
• Exceptional organizational skills and strong attention to detail.
• Basic computer skills and digital awareness.
• 1-3 years in customer service and cash handling experience required.

Responsibilities

• Build complete financial relationships with customers.
• Process transactions efficiently and professionally.
• Meet monthly referral goals through quality conversations.
• Assist branch manager in achieving growth objectives.

Skills

Verbal and written communication skills

Organizational skills

Digital awareness

Results-oriented

Manual dexterity

Multi-tasking ability

Proficiency with Microsoft Office Suite

Education

High School diploma or equivalent

1-3 years in customer service

Job description

1ST SUMMIT BANK is seeking a Customer Service Representative to build financial relationships with customers. The role involves processing transactions, handling inquiries, and promoting bank services to meet customer needs.

Ideal candidates should have strong communication and organizational skills, along with 1-3 years of customer service experience. This position offers a chance to make a significant impact on customer satisfaction and branch performance.