Relationship-Driven Retail Banking Specialist

First Bank Trust; Vermillion (SD); On-site; USD 21,000 - 28,000; Full time

Job summary

First Bank & Trust in Vermillion, SD seeks a guest-focused service associate to meet and resolve transactional needs promptly while building lasting client relationships.

Responsibilities include teller duties, opening new accounts, educating clients on our products, and collaborating with supervisors to align daily work with bank goals. Minimum high school diploma and 1 year related experience required; strong communication and a personable, empathetic approach are essential.

Qualifications

• High school diploma required with at least one year related experience.
• Strong verbal and written communication and responsiveness.
• Personable, empathetic, collaborative, and solution-driven.

Responsibilities

• Provide superior service and build client relationships.
• Develop and grow profitable relationships while minimizing risk.
• Perform teller duties: deposits, withdrawals, payments, and negotiable items; balance drawer daily.
• Anticipate client needs and advise on solutions.
• Assist in opening new accounts and establishing relationships.
• Educate clients on the bank’s products, services and processes.
• Coordinate with Retail Banking Supervisor to align daily work with goals.
• Monitor deposits and credit portfolios for risk; assist in collections as needed.

Skills

Communication skills

Empathy

Collaborative

Problem solving

Education

High school diploma

Job description

First Bank & Trust in Vermillion, SD seeks a guest-focused service associate to meet and resolve transactional needs promptly while building lasting client relationships.

Responsibilities include teller duties, opening new accounts, educating clients on our products, and collaborating with supervisors to align daily work with bank goals. Minimum high school diploma and 1 year related experience required; strong communication and a personable, empathetic approach are essential.