Relationship-Driven Lead, Client Success — Wilmington

Energy Innovation Corp; Wilmington (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Adobe in Wilmington, NC seeks a Relationship Building professional with 3+ years of leadership experience to own and push client relationships. You’ll mentor teammates, read audiences, and drive a customer-centric approach while keeping backlogs honest and incidents resolved.

The role offers a clear growth track, hands-on mentorship, and flexible scheduling, with a focus on ownership and impact for NC clients.

Qualifications

• 3+ years putting leadership to work in a general setting.
• Eagerness to take ownership and run with new responsibilities.
• Instinct to ask what would change your mind before debating.
• Ability to mentor or support mid-level teammates.
• Clarity of thought with tidy documentation.
• Outcome-focused bias balanced by knowing when to wait.

Responsibilities

• Read the room and adjust how you pitch Relationship Building to each audience.
• Monitor work quality and flag issues before they escape.
• Keep the Adobe backlog ruthlessly honest about what's truly next.
• Run point on general incidents until they're truly resolved.
• Make the customer-centric call when the data points two different directions.
• Field curveballs from Wilmington clients without losing the thread.

Skills

Ownership

Audience read

Mentoring

Read a room

Leadership

Documentation

Job description

Adobe in Wilmington, NC seeks a Relationship Building professional with 3+ years of leadership experience to own and push client relationships. You’ll mentor teammates, read audiences, and drive a customer-centric approach while keeping backlogs honest and incidents resolved.

The role offers a clear growth track, hands-on mentorship, and flexible scheduling, with a focus on ownership and impact for NC clients.