Hybrid Account Lead: Growth & Strategy

Adelphi Group; Raleigh (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

On-site 3 days/week in Raleigh

Job summary

Targetbase in Raleigh, NC, is seeking an Account Supervisor to lead and manage agency resources for high-quality service delivery. You will be the daily client contact, overseeing budgets, timelines, and scope while identifying opportunities to grow the client’s business.

You will manage cross-functional teams, define project plans, and communicate status to stakeholders. A strong background in digital/omnichannel campaigns and CRM is required.

Qualifications

• 5+ years in digital/omnichannel campaigns within a marketing/advertising agency.
• Understanding of customer journey principles.
• Solid understanding of relational database technology and CRM concepts.
• Exposure to pharma or high-science healthcare is preferred (oncology, autoimmune, rare disease, respiratory).
• Strong client-facing experience with ability to manage expectations.
• Proven track record leading marketing projects and collaborating with cross-functional teams.
• Bachelor’s Degree in Marketing, Advertising, Communications, Business, or Liberal Arts.

Responsibilities

• Lead day-to-day activities to ensure timelines and deliverables are met; manage budgets and schedules.
• Own project financials; provide revenue forecasts and resource projections.
• Oversee all aspects of projects from scope to delivery and change control.
• Learn Targetbase tools and methodologies to ensure project success.
• Grow client business and anticipate client needs with strategic guidance.
• Manage project suppliers and paperwork; monitor procurement.
• Collaborate with SBA, Technology, and Creative teams to define requirements.
• Communicate project status to stakeholders and ensure alignment with client.
• Develop strong client relationships through clear, timely communication and delivery.

Skills

Account Management

Client Communication

Budget Management

Project Leadership

CRM & Analytics

Omnichannel Marketing

Stakeholder Management

Strategic Planning

Education

Bachelor's Degree in Marketing or related field

Job description

Targetbase in Raleigh, NC, is seeking an Account Supervisor to lead and manage agency resources for high-quality service delivery. You will be the daily client contact, overseeing budgets, timelines, and scope while identifying opportunities to grow the client’s business.

You will manage cross-functional teams, define project plans, and communicate status to stakeholders. A strong background in digital/omnichannel campaigns and CRM is required.