Relationship-Driven Banking Associate

Aumni; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase in Tempe seeks an Associate Banker to deliver hospitality-driven service, greeting clients, guiding them through accounts, and using Chase Mobile and online tools to meet their financial goals.

You will build trusted relationships, educate clients on products, process openings, and ensure compliance with policies and regulations. This role emphasizes teamwork and daily branch operations in a busy banking environment.

Qualifications

• Deliver attentive and friendly service that creates a welcoming environment for clients.
• Build trusted relationships by understanding client needs and offering suitable solutions.
• Explain and educate clients on Chase products, services, and digital tools.
• Handle daily banking tasks, assist with account openings, and ensure regulatory compliance.
• Collaborate with branch team to achieve branch goals and provide seamless service.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Exceed client expectations with account servicing, maintenance, and new account openings.
• Educate clients on day-to-day transactions using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships through active listening, empathy, and product knowledge sharing.
• Perform branch operations including cash handling in line with policies and procedures.

Skills

Client service

Relationship building

Clear communication

Empathy

Team collaboration

Product knowledge

Attention to detail

Education

High school diploma or GED

Job description

Chase in Tempe seeks an Associate Banker to deliver hospitality-driven service, greeting clients, guiding them through accounts, and using Chase Mobile and online tools to meet their financial goals.

You will build trusted relationships, educate clients on products, process openings, and ensure compliance with policies and regulations. This role emphasizes teamwork and daily branch operations in a busy banking environment.