Relationship-Driven Banker: Elevate Client Experiences

JPMorgan Chase; Wichita Falls (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service in-branch and help clients achieve their financial goals. You will greet clients, assist with account openings, and guide them in using Chase Mobile App, Chase.com, and ATMs for self-service banking.

The role emphasizes building trusted relationships, cross-selling banking solutions, and collaborating with branch teammates to ensure a seamless client experience in a retail banking environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Cash handling experience

Influence customers

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service in-branch and help clients achieve their financial goals. You will greet clients, assist with account openings, and guide them in using Chase Mobile App, Chase.com, and ATMs for self-service banking.

The role emphasizes building trusted relationships, cross-selling banking solutions, and collaborating with branch teammates to ensure a seamless client experience in a retail banking environment.