Relationship-Driven Banker: Elevate Client Experience

JPMorgan Chase; Ormond Beach (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality and solutions at a branch. You will build trusted client relationships, educate customers on Chase products and digital tools, and support daily banking needs with care and accuracy.

The role emphasizes welcoming service, collaboration with branch teammates, and adherence to banking policies to help clients achieve their financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Ability to quickly and accurately learn products, services, and procedures.
• Willingness to develop skills in banking solutions.
• HS diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with account servicing and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking using Chase apps and ATMs.
• Build meaningful relationships by listening, asking questions, and offering solutions.
• Support branch operations including cash devices while following bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality and solutions at a branch. You will build trusted client relationships, educate customers on Chase products and digital tools, and support daily banking needs with care and accuracy.

The role emphasizes welcoming service, collaboration with branch teammates, and adherence to banking policies to help clients achieve their financial goals.