Relationship-Driven Associate Banker

Fairygodboss; Southaven (MS); On-site; USD 34,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver memorable service and build lasting relationships with clients across the branch. You will help clients achieve financial goals by providing product knowledge and practical solutions, using modern banking tools with a hospitality-driven approach.

The role emphasizes welcoming service, cross-selling opportunities, and accurate handling of transactions while adhering to bank policies. Collaboration with the branch team is essential for success.

Qualifications

• Ability to put clients first and exceed expectations, delivering attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby using a tablet.
• Exceed expectations by servicing accounts, opening new accounts, and complying with policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, empathizing, and sharing product knowledge with branch team.
• Perform branch operations including cash devices while following policies.

Skills

Client-first service

Trusted relationships

Clear communication

Problem resolution

Team collaboration

Rapid learning

Job description

Chase is seeking an Associate Banker to deliver memorable service and build lasting relationships with clients across the branch. You will help clients achieve financial goals by providing product knowledge and practical solutions, using modern banking tools with a hospitality-driven approach.

The role emphasizes welcoming service, cross-selling opportunities, and accurate handling of transactions while adhering to bank policies. Collaboration with the branch team is essential for success.