Relationship-Driven Bank Teller

1st-Summit-Bank; City of Johnstown (NY); On-site; USD 44,000 - 60,000; Full time

Job summary

1st-Summit-Bank in Johnstown, NY seeks a customer service representative to build relationships with customers by delivering prompt, courteous and personalized service. You will handle deposits/withdrawals, respond to inquiries, and look for cross-sell opportunities while maintaining security and accuracy.

Strong communication, basic computer skills, and the ability to multi-task are essential. This on-site role supports daily banking operations and customer experience at the branch.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Basic computer skills and familiarity with Microsoft Office.
• Must be results oriented and able to multi-task.

Responsibilities

• Provide prompt, courteous, professional service to customers.
• Process deposits, withdrawals, and other account transactions.
• Respond to inquiries and resolve issues in a timely manner.
• Cross-sell appropriate banking products to meet customer needs.
• Assist branch manager in achieving growth and sales objectives.
• Adhere to security procedures and safeguard customer information.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Multitasking

Basic computer skills

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

1st-Summit-Bank in Johnstown, NY seeks a customer service representative to build relationships with customers by delivering prompt, courteous and personalized service. You will handle deposits/withdrawals, respond to inquiries, and look for cross-sell opportunities while maintaining security and accuracy.

Strong communication, basic computer skills, and the ability to multi-task are essential. This on-site role supports daily banking operations and customer experience at the branch.