Relationship-Driven Bank Customer Service Pro

EagleBank; Tysons (VA); On-site; USD 28,000 - 39,000; Full time

Job summary

EagleBank in Tysons, VA is seeking a Customer Service Representative to establish and deepen client relationships while delivering high-quality service in person.

The role requires face-to-face interactions at our on-site locations in the DMV region and involves processing teller transactions, cash handling, and promoting bank products and services. Prior banking knowledge and excellent communication are valued.

Qualifications

• High School Diploma or equivalent.
• 1 year cash handling.
• 2 years Platform/Opening/Servicing/Closing Accounts or equivalent internal EagleBank branch banking.
• Knowledge of Platform and Teller system.
• Exhibits professionalism with internal and external customers.
• Knowledge of deposit products and services.
• Knowledge of banking regulations, policies, and procedures.
• Basic knowledge of MS Office products.

Responsibilities

• The Customer Service Representative establishes, retains and deepens relationships with new and existing clients.
• Provides quality service to internal and external clients through effective and professional written and verbal communication.
• Processes teller transactions and balances cash accurately and efficiently.

Skills

Customer service

Cash handling

Banking knowledge

MS Office

Education

High School Diploma

Tools

Platform/Teller system

Job description

EagleBank in Tysons, VA is seeking a Customer Service Representative to establish and deepen client relationships while delivering high-quality service in person.

The role requires face-to-face interactions at our on-site locations in the DMV region and involves processing teller transactions, cash handling, and promoting bank products and services. Prior banking knowledge and excellent communication are valued.