Relationship-Driven Bank CSR | Grow with Communities

First-Independent-Bank; Ruthton (MN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Group Life Insurance

Long-Term Disability Insurance

Voluntary Life Insurance

401(k) Retirement Plan

Job summary

First Independent Bank in Ruthton, MN is seeking a Customer Service Representative to be the friendly first point of contact in our branch network. You will help customers with deposits and other banking needs, and you will build lasting relationships by understanding their financial goals.

You will also identify opportunities to introduce banking products and services, support branch growth through referrals, and participate in community events.

Qualifications

• High school diploma or equivalent required.
• Previous banking, customer service, retail, hospitality, or sales experience preferred.
• Strong communication, interpersonal, and organizational skills.
• Reliable transportation and the ability to help at other locations if needed.

Responsibilities

• Create a welcoming experience for every customer.
• Process deposits, withdrawals, payments, and other banking transactions with accuracy and efficiency.
• Build genuine relationships with new and existing customers by understanding their needs and providing personalized solutions.
• Identify opportunities to introduce products and services that help customers succeed financially.
• Contribute to branch and bank growth through referrals and relationship-building.
• Represent First Independent Bank in local communities through events and engagement.
• Continuously learn and stay informed about banking products, services, and industry best practices.

Skills

Customer service

Communication skills

Organization

Education

High school diploma or equivalent

Tools

POS systems

Job description

First Independent Bank in Ruthton, MN is seeking a Customer Service Representative to be the friendly first point of contact in our branch network. You will help customers with deposits and other banking needs, and you will build lasting relationships by understanding their financial goals.

You will also identify opportunities to introduce banking products and services, support branch growth through referrals, and participate in community events.