Banking CSR: Build Relationships, Grow Your Career

First Independent Bank; Northern (KY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Group Life Insurance

Long-Term Disability Insurance

Voluntary Life Insurance

401(k) Retirement Plan

Job summary

First Independent Bank is seeking a friendly Customer Service Representative to join our Russell branch. You will greet customers, process transactions, and help people achieve their financial goals with courteous, accurate service.

If you enjoy meeting new people, working in a team, and building relationships, this full-time CSR role offers growth opportunities, training, and a supportive environment in a local banking community.

Qualifications

• High school diploma or equivalent required.
• Previous banking, customer service, retail, hospitality, or sales experience preferred.
• Strong communication, interpersonal, and organizational skills.
• Reliable transportation and the ability to help at other locations if needed

Responsibilities

• Create a welcoming experience for every customer.
• Process deposits, withdrawals, payments, and other banking transactions with accuracy and efficiency.
• Build genuine relationships with customers by understanding their needs and providing personalized solutions.
• Identify opportunities to introduce products and services that help customers succeed financially.
• Contribute to branch and bank growth through referrals and relationship-building.
• Represent First Independent Bank in local communities through events and engagement.
• Continuously learn and stay informed about banking products, services, and industry best practices.

Skills

Customer service skills

Communication skills

Interpersonal skills

Sales ability

Education

High school diploma or equivalent

Tools

Cash handling

Banking software basics

Job description

First Independent Bank is seeking a friendly Customer Service Representative to join our Russell branch. You will greet customers, process transactions, and help people achieve their financial goals with courteous, accurate service.

If you enjoy meeting new people, working in a team, and building relationships, this full-time CSR role offers growth opportunities, training, and a supportive environment in a local banking community.