Relationship-Driven Account Manager — Path to Outside Sales (Remote)

Alarm Detection Systems; Colorado Springs (CO); Hybrid; USD 48,000 - 54,800; Full time

Benefits offered by this job

PTO

Paid Holidays

Flexible Work-from-Home Opportunities

Company-Provided Laptop and Cell Phone

401(k) with Employer Match

Tuition Reimbursement

Professional Development and Training

Paid Parental Leave

Mileage Reimbursement

Employee, Friends, and Family Discount

Company-Sponsored Events

Medical, Dental, Vision Insurance

Life Insurance

Employer-Paid Short-Term Disability

Employee Assistance Program (EAP)

Job summary

Alarm Detection Systems (ADS) is seeking an Account Manager in Colorado Springs who excels at building relationships, supporting customers, and driving growth. You will manage an existing client portfolio, retain accounts, and grow opportunities while coordinating with Outside Sales and operations to deliver a superior customer experience.

The role offers growth into an Outside Sales Representative position, requires strong communication, and values a proactive, organized approach where you

Qualifications

• Strong communication and relationship-building skills.
• Customer-focused mindset and passion for helping others.
• Self-motivated, organized, and goal-oriented.

Responsibilities

• Manage and grow an assigned portfolio of customer accounts.
• Build relationships with customers and key decision-makers.
• Identify opportunities for upgrades, referrals, and account growth.
• Collaborate with Outside Sales Representatives to develop opportunities.
• Conduct proactive outreach via phone, virtual, and in-person interactions.
• Address customer concerns and recommend solutions to retain customers.
• Maintain accurate customer records in the CRM system.
• Partner with Sales, Operations, Installation, and Customer Service teams.

Skills

Relationship-building

Customer-focused

Communication

Time management

Education

Bachelor's degree in Business or related field

Tools

CRM system

Job description

Alarm Detection Systems (ADS) is seeking an Account Manager in Colorado Springs who excels at building relationships, supporting customers, and driving growth. You will manage an existing client portfolio, retain accounts, and grow opportunities while coordinating with Outside Sales and operations to deliver a superior customer experience.

The role offers growth into an Outside Sales Representative position, requires strong communication, and values a proactive, organized approach where you