Relationship Banking Teller — Community Focus & Growth

Central-State-Bank; Marquette (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays and PTO

401k plan

Team oriented culture

Job summary

Central State Bank in the Marquette market is seeking a highly motivated Teller to serve customers, process transactions, open accounts, and promote our products with accuracy and friendly, personalized service.

The role emphasizes building relationships, ensuring compliance with regulations, supporting digital banking enrollment, and identifying opportunities to deepen customer relationships through referrals and cross-selling.

Qualifications

• High school diploma or equivalent.
• Front-line sales or service experience preferred.
• Proficiency in Microsoft Office.

Responsibilities

• Build and maintain strong customer relationships through exceptional service.
• Open, service, and maintain consumer deposit accounts while ensuring documentation and compliance.
• Identify opportunities to deepen customer relationships through referrals, cross-selling, and promotion of Bank products and services.
• Assist customers with account maintenance, digital banking enrollment, online and mobile banking support, and other service requests.
• Resolve customer issues and concerns professionally while balancing customer needs with Bank policies and risk management practices.
• Assist with small business banking needs and direct customers to appropriate business banking resources when necessary.
• Participate in customer outreach efforts, relationship reviews, community activities, and branch sales initiatives to support growth objectives.
• Maintain a thorough understanding of Bank products, services, policies, procedures, and regulatory requirements.
• Ensure compliance with all applicable banking regulations, including BSA/AML, CIP, OFAC, privacy, information security, and fraud prevention requirements.
• Accurately complete operational and transactional activities while maintaining high standards for quality, accuracy, and customer confidentiality.
• Support branch operational needs and contribute to achieving branch service, growth, and profitability goals.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Central State Bank in the Marquette market is seeking a highly motivated Teller to serve customers, process transactions, open accounts, and promote our products with accuracy and friendly, personalized service.

The role emphasizes building relationships, ensuring compliance with regulations, supporting digital banking enrollment, and identifying opportunities to deepen customer relationships through referrals and cross-selling.