Customer-Focused Teller: Growth, Service & Community Impact

Associated Banc‑Corp; Hales Corners (WI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) & Pension

Volunteer time off

Colleague Resource Groups

Employee stock purchase plan

Job summary

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, professional customer service and process transactions accurately. You will identify customer needs, refer to colleagues for solutions, and promote banking products that help clients achieve their goals.

The role supports branch operations, educates customers on digital tools, and collaborates with teams across branches to ensure seamless service.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.
• Preferred experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking knowledge

Education

High school diploma or equivalent

Job description

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, professional customer service and process transactions accurately. You will identify customer needs, refer to colleagues for solutions, and promote banking products that help clients achieve their goals.

The role supports branch operations, educates customers on digital tools, and collaborates with teams across branches to ensure seamless service.