Relationship Banking Specialist – Grow Clients & Drive Service

WesBanco Bank Inc.; Springfield (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Personal Banker to deliver exceptional customer service, identify sales opportunities, and assist customers with account transactions at our banking center.

You will engage with customers in person and by phone to understand their financial needs and offer suitable solutions. The role emphasizes outbound outreach for onboarding new Retail customers, promoting products, and collaborating with the Banking Center Manager on sales initiatives while ensuring compliance

Qualifications

• Excellent customer service and communication skills.
• Ability to identify sales opportunities and promote banking products.
• Strong interpersonal and teamwork abilities.
• Comfort with handling cash and basic banking transactions.

Responsibilities

• Provide outstanding customer service and advise clients on banking needs.
• Meet or exceed daily and monthly sales goals for loans, deposits, and services.
• Build and maintain relationships with retail customers and community partners.
• Educate customers about WesBanco Bank Inc. products and services, resolving issues promptly.

Skills

Customer service

Sales

Relationship building

Product knowledge

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Personal Banker to deliver exceptional customer service, identify sales opportunities, and assist customers with account transactions at our banking center.

You will engage with customers in person and by phone to understand their financial needs and offer suitable solutions. The role emphasizes outbound outreach for onboarding new Retail customers, promoting products, and collaborating with the Banking Center Manager on sales initiatives while ensuring compliance