Relationship Banking Specialist - Client Service & Sales

Gamma Phi Omega International; Memphis (TN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation

Paid holidays

Job summary

Truist Financial Corporation in Memphis is seeking a customer-focused teammate to provide accurate banking transactions and deliver superior service. You will help clients understand their financial needs, participate in outbound calling, and support Integrated Relationship Management (IRM) activities to tailor solutions.

You will work with a team to handle transactional duties, promote digital banking options, and maintain strong compliance with policies while serving both consumer and business

Qualifications

• High school diploma or equivalent required.
• Minimum two years teller or cash handling experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (Microsoft Office).
• Ability to travel for temporary staffing needs and flexibility with hours.

Responsibilities

• Provide a distinctive client experience and handle complex and standard transactions with accuracy.
• Educate clients on digital/self-service options (ATMs, Online/Mobile banking).
• Support sales process via outbound outreach and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines and training.
• Adhere to internal controls, procedures, and risk management policies.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Excellent interpersonal communication

Client-focused service

Multi-tasking

PC keyboard & software skills

Education

High school diploma or equivalent

Two years teller or cash handling experience

Six months client relationship or sales experience

Tools

Microsoft Office

Job description

Truist Financial Corporation in Memphis is seeking a customer-focused teammate to provide accurate banking transactions and deliver superior service. You will help clients understand their financial needs, participate in outbound calling, and support Integrated Relationship Management (IRM) activities to tailor solutions.

You will work with a team to handle transactional duties, promote digital banking options, and maintain strong compliance with policies while serving both consumer and business