Client-Focused Banking Specialist | IRM & Sales Support

TalentAlly; Goodlettsville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) plan

Job summary

Truist Financial Corporation in Goodlettsville, TN, seeks a customer-focused teller to deliver a distinctive client experience and accurately process transactions while building relationships.

The role trains in digital banking, supports outbound outreach, embraces IRM, adheres to controls, and participates in leadership routines; weekend/hours availability and travel may be required.

Qualifications

• High school diploma or equivalent.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and branch automation software.
• Ability to multi-task under time constraints.
• Proficiency in Microsoft Office.
• Ability to travel for temporary staffing needs.
• Ability to work weekends and extended hours.

Responsibilities

• Provide distinctive client experience through courteous conversations and accurate transactions.
• Educate clients on digital self-service tools like ATMs and online/mobile banking.
• Support sales via outbound calls and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Truist Retail Community Bank Leadership routines.
• Advance product knowledge through trainings and meetings.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and issue resolution.

Skills

Interpersonal skills

Communication skills

Customer service

Multitasking

PC/Computer skills

Travel readiness

Weekend hours

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in Goodlettsville, TN, seeks a customer-focused teller to deliver a distinctive client experience and accurately process transactions while building relationships.

The role trains in digital banking, supports outbound outreach, embraces IRM, adheres to controls, and participates in leadership routines; weekend/hours availability and travel may be required.