Relationship Banking Specialist — Branch Floater

First National Bank; Baltimore (MD); Presencial; USD 26 000 - 44 000; Tempo integral

Resumo da oferta

First National Bank in Baltimore, MD is seeking a Floating Relationship Banker to support consumer banking transactions, account servicing, and lending. You will work with branch teams to convert leads into qualified referrals and provide excellent service.

This role involves using branch technology, handling teller tasks, meeting weekly sales goals, and adhering to risk and compliance policies while serving customers across market locations.

Qualificações

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Responsabilidades

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Input and maintain effective data quality for referrals, customers, and applicants.
• Complete and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other tasks.
• Performs other related duties and projects as assigned.
• Serve as risk managers by understanding, reporting, and monitoring risk as required by FNB.

Conhecimentos

Customer service

Communication skills

Organizational skills

Attention to detail

PC skills

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales skills

Formação académica

High School or GED

Descrição da oferta de emprego

First National Bank in Baltimore, MD is seeking a Floating Relationship Banker to support consumer banking transactions, account servicing, and lending. You will work with branch teams to convert leads into qualified referrals and provide excellent service.

This role involves using branch technology, handling teller tasks, meeting weekly sales goals, and adhering to risk and compliance policies while serving customers across market locations.