Relationship Banking Specialist

Southern Bank; West Plains (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Southern Bank is seeking a Personal Banker at the West Plains branch. The role focuses on delivering excellent customer service, opening accounts, handling transactions, and cross-selling bank products.

You will help build lifelong relationships with customers while supporting branch goals within a community-focused environment. The position requires a high school diploma or equivalent and strong interpersonal skills.

Qualifications

• High school diploma or equivalent required.
• Strong customer service orientation and communication skills.
• Proficient with computer systems and basic software applications.
• Ability to work in a team and support branch goals.

Responsibilities

• Develops new customer relationships and retains existing ones through cross-selling and excellent service.
• welcomes customers in the lobby and directs them to appropriate team members.
• Opens accounts and handles transactions, assists with product recommendations.
• Participates in community events and local business outreach to drive branch visibility.
• Maintains knowledge of bank policies and regulatory requirements and ensures confidentiality.

Skills

Customer service

Interpersonal communication

Computer skills

Positive attitude

Education

High school diploma or equivalent

Job description

Southern Bank is seeking a Personal Banker at the West Plains branch. The role focuses on delivering excellent customer service, opening accounts, handling transactions, and cross-selling bank products.

You will help build lifelong relationships with customers while supporting branch goals within a community-focused environment. The position requires a high school diploma or equivalent and strong interpersonal skills.