Relationship-Driven Personal Banker

SOUTHERN BANK; Boonville (MO); On-site; USD 34,000 - 52,000; Full time

Job summary

Southern Bank in Missouri seeks a Personal Banker who serves as the focal point in the branch for sales, service and referrals, assisting customers with transactions and account openings while guiding them to suitable products. The role requires upholding privacy and bank policies.

You will build lifelong relationships through frequent customer contact, community involvement, and strong customer service. It may include assisting at other branches across Southern Bank’s footprint.

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Good interpersonal communication.
• Ability to learn bank policies and procedures.

Responsibilities

• Develops new customer relationships and retains existing ones by cross-selling to achieve personal and branch goals.
• Assists customers with transactions and opening accounts; resolves issues as appropriate.
• Takes ownership of the customer experience and guides customers to appropriate products.
• Builds relationships through frequent interactions and community involvement.
• Maintains knowledge of bank policies, security procedures, and regulatory requirements.
• Delivers professional service and handles difficult situations to ensure customer satisfaction.

Skills

Positive attitude

Interpersonal skills

Customer service

Computer skills

Education

High school diploma

Job description

Southern Bank in Missouri seeks a Personal Banker who serves as the focal point in the branch for sales, service and referrals, assisting customers with transactions and account openings while guiding them to suitable products. The role requires upholding privacy and bank policies.

You will build lifelong relationships through frequent customer contact, community involvement, and strong customer service. It may include assisting at other branches across Southern Bank’s footprint.