Relationship Banker — Branch & Customer Growth

Southern Bank; Jackson (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Southern Bank is seeking a Personal Banker in Jackson, MO to serve existing customers and assist with transactions. The role emphasizes cross-selling to support branch goals while maintaining the highest customer service standards.

As part of a team, you will open accounts, educate customers on channels, and participate in community events to strengthen relationships and drive business for the branch.

Qualifications

• Strong communication with customers and team members.
• Excellent interpersonal and listening skills.
• Proven ability to deliver high-quality customer service.
• Positive, professional demeanor in all interactions.

Responsibilities

• Develops and expands customer relationships to meet branch goals.
• Guides customers through transactions and cross-sells appropriate products.
• Owns the customer experience from greeting to resolution of issues.
• Contacts customers to ensure satisfaction and promote services.
• Educates customers on available access channels and digital tools.
• Participates in community events and local business outreach to drive branch visibility.

Skills

Communication

Interpersonal skills

Customer service

Positive attitude

Education

High school diploma or equivalent

Job description

Southern Bank is seeking a Personal Banker in Jackson, MO to serve existing customers and assist with transactions. The role emphasizes cross-selling to support branch goals while maintaining the highest customer service standards.

As part of a team, you will open accounts, educate customers on channels, and participate in community events to strengthen relationships and drive business for the branch.