Relationship Banking Specialist

94-1687665 Bank of America, National Association; Washington; On-site; USD 32,000 - 36,000; Full time

Job summary

Bank of America is seeking team-oriented individuals to engage clients in the banking lobby, educate on self-service options, and timely process transactions. You will build relationships, handle cash, and connect clients with financial solutions to meet their goals.

The role requires strong communication, problem solving, and a proactive sales mindset, with flexibility to work weekends or extended hours as needed.

Qualifications

• ,Bachelor’s degree or business-related associate degree.
• Six months of cash handling experience.
• Experience in financial services and knowledge of the industry.
• One year of successful sales experience in salary-plus-incentive environment.
• Strong work ethic with client-focused approach.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Sales skills

Time management

Cash handling

Education

Bachelor’s degree or business-related associate degree

Job description

Bank of America is seeking team-oriented individuals to engage clients in the banking lobby, educate on self-service options, and timely process transactions. You will build relationships, handle cash, and connect clients with financial solutions to meet their goals.

The role requires strong communication, problem solving, and a proactive sales mindset, with flexibility to work weekends or extended hours as needed.