Relationship Banking Specialist

Bank of America; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a friendly and motivated team member to assist clients in the lobby with transactions using self-service tools. You will handle cash transactions accurately and deliver a high level of client service while building relationships.

Ideal candidates will be comfortable with self-service banking platforms, possess strong communication skills, and be able to work weekends or extended hours. This entry-level role offers growth within a national financial services company.

Qualifications

• Must be a current Bank of America Year Up intern with good performance history.
• Must be able to work weekends and/or extended hours at a financial center location within a reasonable distance.
• Comfortable using self-service technologies (ATM, online banking, mobile banking).
• Excellent communication and problem-solving skills with customers.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions through self-service resources.
• Process cash transactions accurately and efficiently as needed.
• Develop deep conversations to understand clients' financial priorities and connect them to solutions.
• Build relationships to meet clients' financial needs and drive the client experience.
• Follow established processes and comply with laws and regulations.

Skills

Customer Service

Cash Handling

Sales Experience

Communication

Time Management

Education

Bachelor's Degree

Associate's Degree in Business/Finance

Tools

ATM

Online Banking

Mobile Banking

Job description

Bank of America is seeking a friendly and motivated team member to assist clients in the lobby with transactions using self-service tools. You will handle cash transactions accurately and deliver a high level of client service while building relationships.

Ideal candidates will be comfortable with self-service banking platforms, possess strong communication skills, and be able to work weekends or extended hours. This entry-level role offers growth within a national financial services company.