Relationship Banking Specialist

PNC Financial Services Group, Inc.; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Pension and stock purchase plans

Paid holidays

Vacation days

Educational assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker based in St. Louis, MO, to enhance the customer experience and grow the bank's share of wallet.

The role involves in-branch engagement, proactive sales conversations, and leveraging digital tools to assist customers with their financial needs. Successful candidates will have 3+ years of related experience and an Associates or equivalent degree.

Qualifications

• Associates or equivalent degree and related experience; typically 3+ years.
• Knowledge of banking products and services.
• Strong communication and interpersonal skills for customer interactions.
• Ability to identify opportunities to grow share of wallet and cross-sell PNC solutions.
• Comfort with using technology and digital tools to enhance the customer experience.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and deliver PNC conversations to identify solutions.
• Create customer loyalty and expand wallet share through differentiated service.
• Educate customers on managing financial transactions using technology and tools.
• Manage risk by adhering to policies and participating in branch operations.

Skills

Banking

Customer Experience

Customer Service

Accountability

Proactive Sales

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker based in St. Louis, MO, to enhance the customer experience and grow the bank's share of wallet.

The role involves in-branch engagement, proactive sales conversations, and leveraging digital tools to assist customers with their financial needs. Successful candidates will have 3+ years of related experience and an Associates or equivalent degree.