Relationship Banking Specialist

ChoiceOne Financial Services, Inc.; Michigan; Hybrid; USD 36,000 - 48,000; Full time

Job summary

ChoiceOne Bank seeks a Universal Banker in Michigan to deliver exceptional customer service and build relationships by recommending deposits and loan products. When needed, you will process daily transactions to support superior service.

You will work under the guidance of a branch manager, contributing to sales through a disciplined process, and ensuring compliance with bank policies and regulatory requirements while cultivating community trust.

Qualifications

• High School Diploma or equivalent required.
• 6+ months cash handling experience preferred.
• 1 year of customer service in banking, financial services or goal-driven retail sales preferred.

Responsibilities

• Provide excellent customer service and effectively resolve customer challenges.
• Educate customers on consumer deposit and lending products.
• Drive sales with a disciplined sales process and use current banking technology to drive both sales and service.
• Obtain referrals from customers and partners to deepen relationships.

Skills

Customer service

Sales skills

Communication

Banking knowledge

Education

High School Diploma or equivalent

Job description

ChoiceOne Bank seeks a Universal Banker in Michigan to deliver exceptional customer service and build relationships by recommending deposits and loan products. When needed, you will process daily transactions to support superior service.

You will work under the guidance of a branch manager, contributing to sales through a disciplined process, and ensuring compliance with bank policies and regulatory requirements while cultivating community trust.