Relationship Banker

ChoiceOne Bank; Grand Rapids (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

ChoiceOne Bank in Grand Rapids, MI is seeking a Universal Banker – Non-Exempt to deliver exceptional customer service, open new accounts, and educate customers on deposit and lending products. You will build relationships, process transactions, and refer clients to other bank services to deepen partnerships.

The role requires a friendly, highly organized professional with cash handling experience and a track record in customer service. This is an on-site, full-time position with growth potential.

Qualifications

• Provide exemplary customer service and resolve customer challenges.
• Educate customers on consumer deposit and lending products.
• Drive sales with a disciplined sales process and use banking technology to drive sales and service.
• Obtain referrals from customers, colleagues and partners to deepen relationships.

Responsibilities

• Operate according to bank policies and regulatory requirements.
• Demonstrate judgement in sales, service, and relationship management.
• Process day-to-day customer transactions as needed.
• Open new personal and business accounts per policy.

Skills

Communication

Analytical

Technical skills

Quality

Quantity

Dependability

Flexibility

Initiative

Education

High School Diploma

Job description

ChoiceOne Bank in Grand Rapids, MI is seeking a Universal Banker – Non-Exempt to deliver exceptional customer service, open new accounts, and educate customers on deposit and lending products. You will build relationships, process transactions, and refer clients to other bank services to deepen partnerships.

The role requires a friendly, highly organized professional with cash handling experience and a track record in customer service. This is an on-site, full-time position with growth potential.