Relationship Banking Specialist

Southern Bank; Macon (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Southern Bank in Missouri Macon seeks a Personal Banker to be the focal point in the branch for sales, service and referral opportunities, supporting branch goals and building lifelong relationships with customers.

In this role you will service existing customers, assist with transactions, open accounts, and cross-sell bank products, while delivering friendly service and maintaining trust within the community.

Qualifications

• Demonstrated positive and helpful attitude toward customers both internal and external.
• Good interpersonal communication skills, including clear speaking to customers, employees and supervisors.
• Good computer skills.
• Excellent customer service skills.

Responsibilities

• Develops new customer relationships and expands existing ones through cross-selling.
• Provides a welcoming lobby experience and guides customers to the right team.
• Opens accounts and resolves issues to ensure customer satisfaction.
• Educates customers on accessible channels and available services.
• Participates in community events to drive branch visibility and business.
• Maintains knowledge of bank policies and regulatory requirements.

Skills

Positive attitude

Interpersonal communication

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

Southern Bank in Missouri Macon seeks a Personal Banker to be the focal point in the branch for sales, service and referral opportunities, supporting branch goals and building lifelong relationships with customers.

In this role you will service existing customers, assist with transactions, open accounts, and cross-sell bank products, while delivering friendly service and maintaining trust within the community.