Customer Relationship Banker

Southern Bank; Kearney (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Southern Bank's Kearney Branch in Missouri is seeking a Personal Banker to support sales, service, and referral opportunities. You will assist customers with transactions, open accounts, and help drive branch goals while maintaining the highest ethical standards.

You will work as part of a team to foster lifelong relationships with customers and communities, ensuring confidentiality and compliance with bank regulations.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication abilities required.
• Basic computer proficiency essential.

Responsibilities

• Develops new customer relationships and retains/expands existing relationships using cross-selling fundamentals to meet personal and branch goals.
• Participates in a welcoming lobby experience and guides customers to appropriate team members.
• Takes ownership of the customer experience: opens accounts, cross-sells products, resolves issues.
• Builds relationships through frequent customer interactions and proactive contact for satisfaction.
• Educates customers on using available access channels and promotes bank services.

Skills

Customer service

Interpersonal skills

Communication

Computer skills

Attitude

Education

High school diploma

Job description

Southern Bank's Kearney Branch in Missouri is seeking a Personal Banker to support sales, service, and referral opportunities. You will assist customers with transactions, open accounts, and help drive branch goals while maintaining the highest ethical standards.

You will work as part of a team to foster lifelong relationships with customers and communities, ensuring confidentiality and compliance with bank regulations.