Relationship Banking Specialist

Truist Financial Corporation; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability coverage

401k and matching

Vacation days (min 10 days first year)

Sick days (10 days)

Paid holidays

Job summary

Truist Financial Corporation in Louisville, KY is seeking a Regular/Full-Time Teller to deliver a distinctive client experience, educate customers on digital banking, and support branch sales through outbound outreach and needs assessment.

This role requires a high school diploma, 2 years teller or client service experience, strong communication, PC literacy, and flexibility to work weekends or travel as needed. Training and compliance with policies ensure risk-aware service.

Qualifications

• High school diploma or equivalent education.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic Microsoft Office products.
• Willingness to travel to accommodate temporary staffing needs.
• Weekend and/or extended hours work may be required.

Responsibilities

• Provide a distinctive client experience by engaging clients with courteous conversation and handling transactions.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
• Support team sales process through outbound calls and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines.
• Attend trainings to advance product knowledge and service delivery.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Customer service

Communication skills

Multi-tasking

MS Office

PC literacy

Travel flexibility

Weekend availability

Education

High school diploma or equivalent

Job description

Truist Financial Corporation in Louisville, KY is seeking a Regular/Full-Time Teller to deliver a distinctive client experience, educate customers on digital banking, and support branch sales through outbound outreach and needs assessment.

This role requires a high school diploma, 2 years teller or client service experience, strong communication, PC literacy, and flexibility to work weekends or travel as needed. Training and compliance with policies ensure risk-aware service.