Relationship Banking Specialist

F.N.B. Corp.; Girard Township (PA); On-site; USD 40,000 - 65,000; Full time

Job summary

F.N.B. Corporation in Girard, PA seeks a Relationship Banker to support consumer banking transactions, account servicing, and lending.

You will execute branch leads under supervision, handle customer requests, and identify opportunities to convert interactions into sales or referrals. The role emphasizes compliance with policies and core values, uses FNB digital tools, and requires strong customer service, communication, and organizational skills.

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other tasks.
• Performs other related duties and projects as assigned.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Interpersonal skills

Attention to detail

MS Word

MS Excel

MS PowerPoint

Education

High School or GED

Tools

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Job description

F.N.B. Corporation in Girard, PA seeks a Relationship Banker to support consumer banking transactions, account servicing, and lending.

You will execute branch leads under supervision, handle customer requests, and identify opportunities to convert interactions into sales or referrals. The role emphasizes compliance with policies and core values, uses FNB digital tools, and requires strong customer service, communication, and organizational skills.