Relationship Banking Specialist

Fifth Third Bank; Clinton Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Clinton Township, MI is seeking a Personal Banker II to deliver an exceptional customer experience by building strong relationships and addressing financial needs through a consultative sales and service approach.

You will analyze customer credit data, collaborate with internal partners, and stay informed about products and processes to ensure tailored solutions and a positive banking experience.

Qualifications

• High School Diploma or GED plus 1 year of customer service experience.
• Sales experience in a financial services setting is preferred.
• Ability to analyze credit and financial information.
• Strong communication and professional representation of the bank.

Responsibilities

• Deliver exceptional customer experience and build relationships in assigned book.
• Use consultative approach to uncover needs and tailor recommendations.
• Maintain knowledge of bank products and processes.
• Collaborate with partners to meet customer needs and resolve issues.
• Analyze credit data to ensure suitable solutions for customers.
• Provide support for new technology and reinforce value.

Skills

Customer service

Sales experience

Communication skills

Credit analysis

Risk awareness

Education

High School Diploma/GED

College degree or equivalent military experience

Tools

NMLS (MU4R)

Job description

Fifth Third Bank in Clinton Township, MI is seeking a Personal Banker II to deliver an exceptional customer experience by building strong relationships and addressing financial needs through a consultative sales and service approach.

You will analyze customer credit data, collaborate with internal partners, and stay informed about products and processes to ensure tailored solutions and a positive banking experience.