Relationship Banking Specialist

Community Bank, N.A.; City of Ithaca (NY); On-site; USD 25,141 - 34,040; Part time

Benefits offered by this job

Health insurance

401K with generous match

11 paid holidays

Paid vacation

Tuition reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a part-time Relationship Banking Representative in Ithaca, NY. The role blends teller and advisory duties to deliver a consistent, customer-centric banking experience.

You will open/close accounts, process transactions, and guide customers on digital tools, while meeting policy and security standards. You will educate customers on products, manage referrals to specialists, and support branch objectives with a proactive, service-oriented mindset.

Qualifications

• High School Diploma or GED required.
• Two years of customer service or banking experience preferred.
• Must be able to work flexible hours and travel to multiple branches.

Responsibilities

• Deliver a welcoming, professional customer experience and engage customers in the branch.
• Process banking transactions accurately and educate customers on features and digital tools.
• Open, close accounts, initiate transfers, and refer complex needs to specialists.
• Maintain compliance with bank policies and security standards.
• Support branch goals and participate in training and team activities.

Skills

Interpersonal skills

Communication

Attention to detail

Documentation

Organizational skills

Digital tools

Microsoft Office

Empathy

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Community Bank, N.A. is seeking a part-time Relationship Banking Representative in Ithaca, NY. The role blends teller and advisory duties to deliver a consistent, customer-centric banking experience.

You will open/close accounts, process transactions, and guide customers on digital tools, while meeting policy and security standards. You will educate customers on products, manage referrals to specialists, and support branch objectives with a proactive, service-oriented mindset.