Relationship Banking Specialist

Truist Wealth; Chattanooga (TN); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Paid time off

Job summary

Truist Wealth is seeking a customer-focused teller/relationship associate to deliver exceptional client service in a fast-paced branch environment.

The role emphasizes handling a mix of complex and standard transactions, educating clients on digital banking, and supporting a proactive sales culture while adhering to policy and risk controls. Strong communication and flexibility to travel or work varied shifts are valued.

Qualifications

• High school diploma or equivalent is required.
• Two years teller, cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Proficiency with PC keyboard and common software.
• Ability to multi-task under time constraints.
• Proficiency in Microsoft Office applications.
• Willingness to travel and to work weekends/extended hours as needed.

Responsibilities

• Provide a distinctive client experience and handle transactions with accuracy.
• Educate clients on digital and self-service banking options.
• Support sales process through outbound outreach and referral to specialists.
• Understand and apply Integrated Relationship Management (IRM) principles.
• Participate in leadership routines and training.

Skills

Interpersonal skills

Communication skills

Customer service experience

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Wealth is seeking a customer-focused teller/relationship associate to deliver exceptional client service in a fast-paced branch environment.

The role emphasizes handling a mix of complex and standard transactions, educating clients on digital banking, and supporting a proactive sales culture while adhering to policy and risk controls. Strong communication and flexibility to travel or work varied shifts are valued.