Client Relationship Banker

Truist Wealth; Whitehall (Lehigh County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid vacation and sick leave

Paid holidays

Job summary

Truist Wealth seeks a customer-oriented teller/associate to handle client transactions with accuracy and care. You will educate clients on digital banking options, participate in sales outreach, and support branch leadership routines to ensure a superior client experience.

The role requires strong interpersonal skills, weekend/extended hours availability, and ability to travel for staffing needs. Knowledge of Microsoft Office and banking procedures is essential.

Qualifications

• High school diploma or equivalent education.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to travel to accommodate temporary staffing needs.
• Ability to work weekends and extended hours with occasional travel and overnights may be included.
• Proficiency in basic computer applications such as Microsoft Office.

Responsibilities

• Provide a distinctive client experience and handle transactions with accuracy.
• Educate clients on digital self-service solutions (ATMs, Online/Mobile banking).
• Support team sales through client outreach and needs assessment.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Truist Retail Community Bank Leadership routines.
• Attend training and build product knowledge to serve clients.
• Adhere to internal controls, procedures, and risk management policies.
• Serve as secondary contact for new accounts and problem resolution.

Skills

Interpersonal skills

Excellent communication

Microsoft Office

Multi-tasking

Travel flexibility

Weekend/extended hours

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Wealth seeks a customer-oriented teller/associate to handle client transactions with accuracy and care. You will educate clients on digital banking options, participate in sales outreach, and support branch leadership routines to ensure a superior client experience.

The role requires strong interpersonal skills, weekend/extended hours availability, and ability to travel for staffing needs. Knowledge of Microsoft Office and banking procedures is essential.