Relationship Banking Specialist

First American Bank; Buffalo Grove (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

First American Bank is seeking a Personal Banker in Buffalo Grove, IL to serve customers across teller and banker functions. This mid-level role focuses on delivering high-quality service, identifying needs, and guiding customers to banking solutions.

Responsibilities include building relationships, handling deposits and loans, and supporting sales goals while maintaining compliance and accuracy in daily banking tasks.

Qualifications

• High School degree or equivalent required.
• College degree in business or related field a plus.
• Training provided to prepare employees with technical and customer service topics.
• Must be able to take loan applications and close loans.
• May require registration with NMLS.

Responsibilities

• Build and retain relationships with customers by identifying needs and educating them about banking products.
• Plan and deliver tailored sales presentations to customers.
• Assist customers in selecting banking products and services that meet their needs, including loan applications and closings.
• Promote services with internal partners and participate in community activities to increase market awareness.
• Provide teller services and handle daily banking tasks with accuracy and compliance.

Skills

Customer service

Sales experience

Communication skills

Cash handling

Professional demeanor

Microsoft 365

Education

High School diploma or equivalent

College degree in business

Tools

NMLS familiarity

Job description

First American Bank is seeking a Personal Banker in Buffalo Grove, IL to serve customers across teller and banker functions. This mid-level role focuses on delivering high-quality service, identifying needs, and guiding customers to banking solutions.

Responsibilities include building relationships, handling deposits and loans, and supporting sales goals while maintaining compliance and accuracy in daily banking tasks.