Relationship Banking Specialist

Truist Financial; Acworth (GA); On-site; USD 28,000 - 38,000; Full time

Job summary

Truist Financial in Acworth, GA is seeking a customer-focused teller/client service professional to promptly complete transactions and maintain accurate records while identifying clients' financial needs. You will educate clients on digital banking options, support sales and outbound outreach, and collaborate with branch teams to deliver Truist solutions while upholding risk controls.

This full-time role requires a high school diploma, strong communication, and flexibility to work weekends and

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation.
• Ability to multi-task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsibilities

• Provide a distinctive client experience by engaging clients with courteous conversation and handling complex and standard transactions.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
• Support team sales by outbound client outreach and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Participate in Truist Retail Community Bank Leadership routines.
• Attend training to advance product knowledge and service capabilities.
• Adhere to internal controls and risk management policies and stay updated on policy changes.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Client relationship building

Sales experience

Interpersonal communication

Multi-tasking

Weekend/extended hours availability

Travel flexibility

Proactive outreach

Education

High school diploma or equivalent

Tools

MS Office

Job description

Truist Financial in Acworth, GA is seeking a customer-focused teller/client service professional to promptly complete transactions and maintain accurate records while identifying clients' financial needs. You will educate clients on digital banking options, support sales and outbound outreach, and collaborate with branch teams to deliver Truist solutions while upholding risk controls.

This full-time role requires a high school diploma, strong communication, and flexibility to work weekends and