Relationship Banking & Sales Specialist

First Citizens Bank; High Point (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

First Citizens Bank in North Carolina is hiring a Financial Services Representative to support sales and service delivery in the branch. The FSR builds relationships by proactive outreach, opens deposit accounts, and supports lending activities including consumer real estate.

You will identify sales opportunities, serve customers, and collaborate with bank partners to deliver financial guidance. The role requires strong communication, a customer-service mindset, and the ability to manage

Qualifications

• Bachelor's Degree with 1 year of experience or High School Diploma with 5 years of sales, customer service, or lending.
• Alternatively 6 months of experience in a customer support role at First Citizens Bank.
• Participation in a First Citizens career development program also qualifies.

Responsibilities

• Sales - Achieve individual and/or team financial, production and relationship results relative to goals.
• Initiate conversation to uncover sales or referral opportunities and address customer needs.
• Comply with regulations, bank policies, training deadlines, and manage operational risk.

Skills

Structured sales process

Providing financial guidance

Financial literacy

Retail banking products

Education

Bachelor's Degree

High School Diploma or GED

Sales / Customer service experience

Lending experience

First Citizens career development program

Job description

First Citizens Bank in North Carolina is hiring a Financial Services Representative to support sales and service delivery in the branch. The FSR builds relationships by proactive outreach, opens deposit accounts, and supports lending activities including consumer real estate.

You will identify sales opportunities, serve customers, and collaborate with bank partners to deliver financial guidance. The role requires strong communication, a customer-service mindset, and the ability to manage