Branch Sales & Service Specialist

First Citizens; Mount Airy (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

First Citizens Bank is seeking a friendly Sales and Service Representative for our Mount Airy, NC branch. You will be the first point of contact for customers, handling transactions, answering questions, and delivering exceptional service.

The role emphasizes identifying and referring sales opportunities to bank partners, building strong relationships with teammates, and supporting branch operations with accuracy and a customer-centric approach.

Qualifications

• High School Diploma or GED and 6 months customer service.
• Sales experience preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Serve customers by processing transactions and addressing service requests.
• Identify and refer sales opportunities to bank partners.
• Foster partnerships to deliver value for customers and colleagues.
• Follow bank policies and manage risk in personal interactions.
• Build productive relationships and maintain accuracy in operations.

Skills

Communication (Interpersonal)

Customer Service Skills

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a friendly Sales and Service Representative for our Mount Airy, NC branch. You will be the first point of contact for customers, handling transactions, answering questions, and delivering exceptional service.

The role emphasizes identifying and referring sales opportunities to bank partners, building strong relationships with teammates, and supporting branch operations with accuracy and a customer-centric approach.