Relationship Banking Pro - Digital-First Financial Guidance

U.S. Bank; Santa Fe (NM); On-site; USD 62,889,000 - 76,851,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Santa Fe is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial counsel and guiding them through deposit and loan products with a digital-first approach.

The role emphasizes building lasting client relationships, proactive outreach, and collaboration with branch teams. Applicants typically bring several years of retail banking experience and a strong commitment to customer service and compliance with

Qualifications

• High school diploma or equivalent.
• Typically four to five years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Thorough knowledge of applicable bank policies, procedures and support systems and a broad range of retail products and services.

Responsibilities

• Build and foster relationships with clients across multiple channels (in-person, by appointment, virtual) to provide trusted financial counseling.
• Open new consumer and business accounts and process service requests and credit applications.
• Educate clients on digital self-service tools and available products to meet financial needs.
• Collaborate with branch teammates to deliver exceptional client experiences and operational excellence.

Skills

Relationship building

Customer service

Sales experience

Communication

Digital banking

Education

High school diploma

Job description

U.S. Bank in Santa Fe is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial counsel and guiding them through deposit and loan products with a digital-first approach.

The role emphasizes building lasting client relationships, proactive outreach, and collaboration with branch teams. Applicants typically bring several years of retail banking experience and a strong commitment to customer service and compliance with