Relationship Banking Associate II — Build Lasting Client Relationships

TD; Brigantine (NJ); On-site; USD 30,000 - 39,000; Full time

Job summary

TD Bank in Brigantine, NJ is seeking a client-focused associate to deliver everyday banking and consumer service. You will greet clients, handle transactions, answer questions, and connect customers with specialists to meet goals while upholding TD's risk standards.

Strong communication, organization, and problem-solving skills are essential. The role requires flexibility for evenings, weekends, and holidays, and prior teller experience is preferred.

Qualifications

• Excellent communication skills with concise, clear information delivery.
• Demonstrated effective problem-solving abilities in fast-paced settings.
• Strong organizational skills to manage multiple tasks and priorities.
• Ability to schedule, prioritize work and meet deadlines.
• Sound judgment in decision making and problem solving.
• Notary License preferred; training in banking systems is a plus.
• Proficient in Microsoft Office.

Responsibilities

• Orchestrate client experience by managing in-person and phone flow.
• Serve as hospitality ambassador delivering a consistent client experience.
• Educate clients on banking products and digital capabilities.
• Proactively outreach, schedule appointments, and deepen opportunities.
• Balance client needs with policy and risk adherence.
• Advocate for clients with empathy and integrity.

Skills

Communication

Problem solving

Organization

Multitasking

Independent work

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Brigantine, NJ is seeking a client-focused associate to deliver everyday banking and consumer service. You will greet clients, handle transactions, answer questions, and connect customers with specialists to meet goals while upholding TD's risk standards.

Strong communication, organization, and problem-solving skills are essential. The role requires flexibility for evenings, weekends, and holidays, and prior teller experience is preferred.