Relationship Banking Associate - Client Experience

TD; Town of Florida (NY); On-site; USD 45,000 - 56,000; Full time

Job summary

TD Bank is seeking a customer-focused teller to join our Margate, FL location, delivering accurate, high-touch everyday banking services while greeting clients as the hospitality ambassador of the financial center. You will handle routine transactions, educate customers on digital tools, identify needs, and refer to partners while maintaining compliance with risk and AML standards.

Strong communication and problem-solving skills are essential, with availability for evenings, weekends, and

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Notary License preferred.

Responsibilities

• Serves as the first point of contact for clients, guiding their visit and addressing inquiries.
• Delivers accurate, everyday banking transactions with a high-touch, hospitality-focused approach.
• Educates clients on banking products and digital tools, and refers to specialists as needed.
• Maintains compliance with policy and AML regulations while protecting client relationships.
• Escalates non-standard issues and supports teamwork to achieve branch goals.

Skills

Customer service

Communication

Problem solving

Multitasking

Attention to detail

Microsoft Office

Education

High school diploma or GED

Job description

TD Bank is seeking a customer-focused teller to join our Margate, FL location, delivering accurate, high-touch everyday banking services while greeting clients as the hospitality ambassador of the financial center. You will handle routine transactions, educate customers on digital tools, identify needs, and refer to partners while maintaining compliance with risk and AML standards.

Strong communication and problem-solving skills are essential, with availability for evenings, weekends, and