Relationship Banking Associate II

TD; Springfield Township (Delaware County); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank is seeking a client-focused associate in Springfield, PA to deliver everyday banking and basic consumer account services. You will guide clients through options, open/maintain accounts, and connect them with specialists as needed to help them meet financial goals.

The role emphasizes accuracy, relationship-building, and adherence to TD's risk and regulatory standards, with availability for evenings, weekends, and holidays.

Qualifications

• High school diploma or GED.
• 1+ years experience working with clients.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organization and communication skills.
• Notary license preferred.
• Proficient in Microsoft Office.

Responsibilities

• Manage client flow and respond to inquiries with accurate information.
• Serve as hospitality ambassador delivering a high-touch client experience.
• Educate clients on banking products and digital capabilities.
• Schedule appointments for consumer account needs and referrals to specialists.
• Adhere to TD's risk and regulatory standards.

Skills

Customer service

Communication

Organization

Problem solving

Microsoft Office

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD Bank is seeking a client-focused associate in Springfield, PA to deliver everyday banking and basic consumer account services. You will guide clients through options, open/maintain accounts, and connect them with specialists as needed to help them meet financial goals.

The role emphasizes accuracy, relationship-building, and adherence to TD's risk and regulatory standards, with availability for evenings, weekends, and holidays.