Banking Associate II: Client Relations

TD; Philadelphia (Philadelphia County); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank in Philadelphia, PA is seeking a customer-focused banking associate to deliver everyday banking services and support consumer product needs. You will build meaningful relationships with clients, guide them through options, and ensure accuracy and regulatory compliance.

The role emphasizes hospitality, proactive outreach, and strong communication skills to help clients achieve their financial goals. 40-hour work week, on-site location.

Qualifications

• High school diploma or GED

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Delivers everyday banking transactions and basic consumer account opening/maintenance.
• Identifies client needs and initiates referrals to appropriate partners.
• Serves as a hospitality ambassador, delivering a high touch client experience.
• Educates clients on banking products, services and digital capabilities to enhance convenience.

Job description

TD Bank in Philadelphia, PA is seeking a customer-focused banking associate to deliver everyday banking services and support consumer product needs. You will build meaningful relationships with clients, guide them through options, and ensure accuracy and regulatory compliance.

The role emphasizes hospitality, proactive outreach, and strong communication skills to help clients achieve their financial goals. 40-hour work week, on-site location.